Last updated: 23 July 2026
Pharmacy Weight Loss Wishaw | GPhC Registration No. 9012511 | Last Updated: July 2026
We are committed to protecting your personal data and handling it responsibly. This Privacy Policy explains how Pharmacy Weight Loss Wishaw collects, uses, and protects your information when you use our online pharmacy weight loss clinic services. Please read this policy carefully before using our services.
Pharmacy Weight Loss Wishaw is a GPhC registered online pharmacy (No. 9012511) serving patients in Wishaw and across the UK. We act as the Data Controller for all personal information collected through our website and consultation services. We are registered under and fully comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
When you use our services, we may collect the following categories of personal data:
Personal Identification Data: Your full name, date of birth, address, email address, and phone number.
Health and Medical Data: Information you provide during consultations, including weight, medical history, current medications, allergies, and other relevant health details. This is classified as special category data under UK GDPR and is handled with the highest level of care.
Payment Data: Billing information processed securely through our payment provider. We do not store full payment card details on our systems.
Technical Data: IP addresses, browser type, device information, and website usage data collected automatically when you visit our site.
We use your personal data for the following purposes:
To assess your suitability for weight loss treatments through pharmacist consultation and to dispense prescription or over-the-counter weight loss products safely and appropriately.
To process your orders and arrange delivery. Please note that once your order has been approved by our pharmacist, delivery is typically completed within 1 working day.
To maintain accurate patient records as required by GPhC standards and UK pharmaceutical regulations.
To communicate with you regarding your order, treatment progress, or any safety concerns related to your medication.
To comply with our legal and regulatory obligations as a registered pharmacy.
Our lawful basis for processing general personal data is the performance of a contract and our legal obligations. For special category health data, we rely on Article 9(2)(h) of UK GDPR, which permits processing for the provision of health or social care treatment.
Our website uses cookies to improve your browsing experience and help our site function correctly. Cookies are small text files stored on your device when you visit our website.
We use essential cookies necessary for the website to operate, analytical cookies to understand how visitors use our site, and preference cookies to remember your settings. You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
We do not sell or rent your personal data to any third parties. We may share your data only in the following limited circumstances:
With delivery and fulfilment partners solely for the purpose of processing and delivering your order. With payment processing providers to handle transactions securely. With healthcare professionals or regulatory bodies where required by law or where there is a risk to patient safety. With IT and website service providers who support our operations, all of whom are bound by strict data processing agreements.
All third parties we engage are required to handle your data in accordance with UK GDPR and our data protection standards.
We retain patient records for a minimum of 8 years in line with NHS and GPhC guidance. After this period, data is securely deleted or anonymised. Payment and transaction records are retained for 6 years in accordance with HMRC requirements.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is transmitted using secure encryption, and access to patient records is strictly controlled and limited to authorised personnel only.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how your data is being used, please contact us directly. We aim to respond to all data-related enquiries within 48 hours.
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
You also have the right to raise concerns with the relevant supervisory authority if you are not satisfied with how we have handled your data request.