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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Wishaw

Pharmacy Weight Loss Wishaw | GPhC Registration No. 9012511 | Last updated: July 2026

Please read these Terms of Service carefully before using our services. By accessing our website or placing an order, you agree to be bound by these terms. If you do not agree, please do not use our services.

1. About Us

Pharmacy Weight Loss Wishaw is a GPhC-registered online pharmacy (Registration No. 9012511) providing weight loss consultation and prescription services to patients in Wishaw and the surrounding areas of the United Kingdom. We operate in full compliance with General Pharmaceutical Council regulations and UK pharmaceutical law.

2. Eligibility

To use our services, you must:

We reserve the right to refuse service to any individual where it is clinically or legally appropriate to do so. Eligibility is assessed on a case-by-case basis by our clinical team.

3. Prescriptions and Clinical Decisions

All prescriptions issued through Pharmacy Weight Loss Wishaw are subject to clinical approval by a registered prescriber. Completing a consultation does not guarantee that a prescription will be issued.

You must answer all consultation questions honestly and in full. Providing false or misleading information may result in incorrect treatment and may constitute a criminal offence. We accept no liability for harm arising from incomplete or inaccurate information provided by the patient.

Our prescribers retain full clinical discretion and may decline, modify, or withdraw a prescription at any time if they deem it to be in the patient's best interest or where clinical safety requires it.

4. Payment

Payment is required in full at the time of ordering. We accept all major credit and debit cards and other payment methods as displayed on our website. All prices are displayed in GBP and include VAT where applicable.

In the event that a prescription is not approved following clinical review, a full refund will be issued. We do not charge for consultations that result in a declined prescription.

5. Delivery

Once your prescription has been reviewed and approved by our pharmacist, orders are dispatched within 1 working day. Delivery is to UK addresses only.

We cannot be held responsible for delays caused by third-party couriers, adverse weather conditions, or circumstances beyond our reasonable control. Risk of loss or damage passes to the customer upon delivery. If your order has not arrived within the expected timeframe, please contact us promptly.

6. Cancellations and Refunds

You have the right to cancel your order before it has been clinically reviewed and dispatched. To cancel, please contact us as soon as possible.

Due to the nature of prescription medicines, we are unable to accept returns or issue refunds once a medication has been dispensed and dispatched, unless the product is damaged, defective, or incorrectly supplied. This is in accordance with UK pharmaceutical regulations.

Refund requests for damaged or incorrect items must be submitted within 48 hours of receipt with supporting evidence where possible.

7. Medical Disclaimer

The information provided on our website is for informational purposes only and does not constitute medical advice. Our services are not a substitute for consultation with your GP or a specialist healthcare provider.

You should always inform your GP of any medications prescribed through our service. If you experience an adverse reaction or medical emergency, contact 999 or NHS 111 immediately. We are not liable for any harm arising from failure to disclose relevant medical history or failure to follow prescribed instructions.

8. Privacy and Data

We process your personal and health data in accordance with UK GDPR and the Data Protection Act 2018. Your data is used solely for the provision of pharmaceutical services and is stored securely. We aim to respond to all data-related enquiries within 48 hours. Please refer to our Privacy Policy for full details.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these terms, please contact Pharmacy Weight Loss Wishaw through the contact details provided on our website. We are committed to resolving any concerns promptly and professionally.